botakbetPrivacy Policy

This page describes what we collect when you use botakbet and how we keep that data protected. We process personal information only to provide our sportsbook, casino, and esports services — to verify your account, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, settle wagers fairly, and communicate with you about promotions and account updates. We do not sell your data or use it for purposes outside this service.

Our data practices comply with local privacy regulations in the jurisdictions where we operate — including Jakarta, Surabaya, Bandung, Medan, and Semarang. We apply the same protection standards across all regions. If you have questions about how we handle your information, our support team can explain during business hours.

By using botakbet, you consent to the data practices described below. If you do not agree, you have the right to close your account and request that we delete your personal information, subject to legal retention obligations.

What data we collect on botakbet

We collect information you provide directly and information generated during your use of botakbet. Direct information includes your name, date of birth, email address, phone number, and payment details. During account verification, we ask for government ID and proof of address to comply with Know Your Customer (KYC) regulations.

We also collect behavioral data: your bet history, game activity, login times, device information (IP address, browser type), and payment transaction records. This data helps us detect fraud, resolve disputes, calculate promotions (e.g., weekly cashback and tier progression), and improve our service on botakbet.

Cookies and tracking technologies help us remember your preferences and session activity. You can control cookies in your browser settings; disabling them may affect your experience on botakbet.

How we use your data on botakbet

We use your data for these primary purposes:

Account verification: We verify your identity to prevent fraud and underage access.
Payment processing: We share payment details with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process deposits and withdrawals.
Wager settlement: We use your bet history to calculate outcomes and settle winnings.
Promotion eligibility: We review your activity to determine your weekly cashback offer, referral rewards, and VIP tier status on botakbet.
Customer support: We use your account information to respond to your queries and resolve disputes.
Legal compliance: We may disclose data to regulators, law enforcement, or courts if required by law.

We do not use your data for marketing outside botakbet or sell it to third-party advertisers. We send you promotional messages about our own offers only — and you can opt out in your account settings.

Automated decisions: We use automated systems to detect fraud and flag suspicious accounts. If our system flags your account, we review it manually before taking action.

We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to process financial transactions. These partners have their own privacy policies; we recommend reviewing them.

We may share aggregated, anonymized data (e.g., total active users, popular games) with business partners for analytics and reporting. This data does not identify you individually.

Our servers may be located outside your jurisdiction. By using botakbet, you consent to your data being transferred and stored internationally, subject to encryption and security standards.

We disclose data to law enforcement, regulators, or courts if legally required or if we reasonably believe disclosure is necessary to prevent harm, fraud, or illegal activity.

Your rights regarding your data on botakbet

You have the right to access your personal data. Log into your botakbet account to view your profile, bet history, and account settings. If you want a copy of all data we hold, contact our support team.

You have the right to correct inaccurate data. If your name, email, or address is wrong, update it in your account settings or ask our support team to help.

You have the right to request deletion of your data, subject to legal retention obligations. If you close your account and request deletion, we will remove your data after a minimum retention window (typically one to three years for financial records and compliance purposes).

You have the right to object to marketing communications. You can unsubscribe from promotional emails and SMS in your account settings at any time.

Data retention: We retain account data for the duration of your relationship with botakbet, plus a legal minimum window. We cannot delete bet history or payment records while disputes or regulatory inquiries are pending.

How we protect your data on botakbet

We use SSL encryption to protect data in transit between your device and our servers. Stored data is encrypted in our database. We do not store full credit card details; payment processors tokenize them securely.

We limit access to your data to employees and contractors who need it to provide our service. All staff sign confidentiality agreements. We regularly audit our security practices and respond to any threats immediately.

However, no security system is perfect. If a data breach occurs on botakbet, we will notify affected users as required by law and explain the steps we took to secure your information.

Cookies and tracking on botakbet

We use cookies to remember your login session and preferences. These are session cookies (deleted when you close your browser) and persistent cookies (stored for future visits). You can control cookies in your browser settings or our cookie preference panel.

We do not use cookies to track you across other websites. Analytics cookies help us understand how users interact with botakbet so we can improve performance and user experience.

Contact us about privacy on botakbet

If you have questions about our privacy practices, want to exercise your rights, or believe your data has been misused, contact our support team. We respond to privacy inquiries within five working days.

For serious concerns, you may also lodge a complaint with your local data protection authority. We cooperate with regulators and work to resolve privacy disputes fairly.

Summary of your privacy

We collect only data necessary to operate botakbet and verify your account.
We encrypt your data and limit access to authorized staff only.
We share your data with payment processors only to process transactions.
You have the right to access, correct, and delete your data.
We do not sell your data or use it for marketing outside botakbet.

We update this privacy policy from time to time. Material changes are announced via account message. Your continued use of botakbet after an update constitutes acceptance of the new policy.